Privacy Policy

Last Updated: 28/11/2023

Digi-Loan, a corporate Direct Selling Agent (DSA) working with 72 Banks and Non-Banking Financial Companies (NBFCs), is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information :

  • Name
  • Adhar Card
  • Phone number
  • Email address
  • Date of Birth
  • Pictures of self and documents required for KYC.

1.2 Financial Information: In the process of facilitating loan applications and financial services, we may collect financial information.

  • PAN Card
  • Income
  • Credit Score
  • Bank account details
  • Pictures of self and documents required for KYC.

1.3 Information from Third Parties: We may obtain information about you from third-party sources, including the 72 Banks and NBFCs with whom we work, in order to provide our services.

2. How We Use Your Information

Digi-Loan is a mediator between customers and 72 Banks and Non-Banking Financial Companies. We use your personal information for the following purposes:

2.1 To Provide Services: We use the information you provide to facilitate loan applications and financial services, connecting you with the 72 Banks and NBFCs in our network.

2.2 Communication: We may use your contact information to communicate with you regarding your loan application, service updates, and marketing communications.

2.3 Improvement and Research: We analyze user data to enhance our services, optimize the user experience, and develop new features.

2.4 Legal Compliance: We may use your information to comply with legal obligations, including fraud prevention, risk assessment, and regulatory requirements.

3. How We Share Your Information

Digi-Loan is committed to protecting your privacy. We will only share your personal information with our partner banks and NBFCs as necessary for the loan application process. We do not sell or rent your information to third parties for marketing purposes.

3.1 Loan Processing: Facilitating the loan application process by communicating with our partner banks and NBFCs on your behalf.

3.2 With Lending Partners: We share your information with the 72 Banks and NBFCs in our network to facilitate loan applications and other financial services.

3.3 Service Providers: We may engage third-party service providers to assist us in the operation of our website and services. These providers are subject to confidentiality and security obligations.

3.4 Legal Obligations: We may disclose your information when required by law, legal process, or to protect our rights, privacy, safety, or property.

3.5 Customer Support: Providing assistance and support in relation to your loan application and other inquiries.

3.6 Improving Services: Analyzing user behavior and feedback to enhance our website and services.

4. Your Choices

4.1 Your Choices: You have the right to review, update, or delete your personal information.

4.2 Marketing Communications: You can opt out of marketing communications by following the instructions in the emails or by contacting us.

5. Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our systems are regularly audited and updated to ensure the highest level of security.

6. Third-Party Links

6.1 Our website may contain links to third-party websites or services. 

6.2 We encourage you to review their privacy policies.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.

8. Updates to Privacy Policiy:

Digi-Loan may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any material changes, and your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at [info@digi-loan.com] OR 8597383582

By using our website and services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection and use of your information as outlined herein.

 

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